Return Policy

We hope you love everything you purchase from us, but just in case you change your mind, here are some simple rules about our returns:

  • All returns must be received within 14 days of receiving your order for a full refund.
  • All items received after that (up to 21 days) will receive store or online credit only. No returns or exchanges will be accepted after 21 days from date received.
  • Items must be unworn, with tags attached. We reserve the right to refuse or give partial refunds based on the condition of the item.
  • All clearance, intimate apparel, pre-orders and accessories are final sale.
  • All returns are processed within 2-3 business days. Refunds often take 5-7 business days beyond that to show up on your account (based on bank).
  • Please enclose the original receipt so we can locate your order efficiently and quickly process your return.
  • Please note, gift cards from our brick & mortar store do not work on the website and website gift cards do not work in our brick & mortar store!

 PLEASE MAIL ALL RETURNS BACK TO OUR STORE/WAREHOUSE AT:

APRICOT LANE DES MOINES

1551 VALLEY WEST DR. STE 275

WEST DES MOINES, IA 50266

 

From time to time, a damage or flaw in an item gets by us as we inspect our garments. If you experience this, please take a photo of the damage/flaw and email us immediately at desmoines@shopalb.com and we will get back to you within 2 business days!

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